The principal founders of HN Research, Tony Norris
and Eric Haechrel, both formerly with Benner Research
Group (BRG), brought with them 20 years of market
research experience and their skills at running
an effective Customer Impact Department.
HN Research began in 2003 and was founded on
the objective of assisting our clients with managing
sales encroachment as well as their other needs
to understand who their customers are, and why
they chose their particular restaurant over a
competitor or sister store within the area.
Our main goal is focusing on:
Customer Impact (Encroachment)
Customer Perception Studies
Customer Spotting Studies
a company that focuses on the wants and needs
of your customers and how you can reach them better.